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Medical transportation

Non-emergency medical transport (NEMT) website

Ride requests from patients, families and facilities, recurring rides for dialysis and therapy, and automatic pickup reminders.

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Non-emergency medical transport (NEMT) website

Recurring

rides booked once

Automatic

pickup reminders

Facility

request links

The challenge

NEMT providers juggle phone calls from patients, families, hospitals and care homes. Recurring rides are booked by hand every week and missed pickups cost money and trust.

What we built

A clear website with service areas, vehicle types and insurance information, ride request forms for patients and facilities, recurring ride scheduling and automatic pickup reminders by SMS. Facilities get their own request link.

What the website does

  • Ride requests with pickup and drop-off
  • Wheelchair, stretcher and ambulatory options
  • Recurring rides for dialysis and therapy
  • Separate request link for hospitals and care homes

The automation that sells again

Recurring rides renew automatically and facilities are reminded to book upcoming discharges — regular, predictable work without daily phone calls.

How it helps the business grow

  • More facility partners
  • Fewer missed pickups
  • Less dispatch time per ride

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